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Two-part workshop

September 12 @ 1:00 pm - 5:00 pm EDT

The two-part QI Fundamentals Course (part one: Sept. 12, 2022, 1-5 p.m. ET; part two: Oct. 24, 2022, 1-5 p.m. ET) provides a general overview of key QI concepts and tools that prepare participants to contribute effectively to local improvement initiatives. This introductory course combines short theory bursts with interactive exercises and small group discussions to make for an engaging and effective learning experience. Topics covered include:

  1. Choosing a QI project;
  2. QI measures;
  3. QI diagnostics (e.g., Fishbone diagram, process mapping, Pareto charts);
  4. Mapping interventions to root causes;
  5. Plan-Do-Study-Act cycles; and
  6. Stakeholder engagement.


  • Identify common quality problems that are suitable for improvement efforts within a local context
  • Describe the key elements of the Model for Improvement QI framework
  • Apply common QI tools (e.g., Fishbone diagram, process mapping, PDSA, run charts) to address quality problems
  • Contribute to organizational QI initiatives as members of an interprofessional team

Dates and times:

  • Sept. 12, 2022, 1-5 p.m. ET
  • Oct. 24, 2022, 1-5 p.m. ET


  • Virtual (Zoom link to be provided upon registration)


  • $500 – non-members
  • $375 – CQUIPS+ members (25% discount!)


Dr. Bourne Auguste is a nephrologist at Sunnybrook Health Sciences Centre and an Assistant Professor in Department of Medicine with the job description of Clinician in Quality and Innovation. Dr. Auguste obtained a BSc. (Hon) from Carleton University, an MD from McMaster University and completed his internal medicine and nephrology residencies at the University of Toronto. He also completed advanced training with a clinical fellowship in home dialysis at the University Health Network and a Master of Science in System Leadership and Innovation from the Institute of Health Policy, Management and Evaluation. He also obtained a Certificate in Quality Improvement Patient Safety (CQuIPS) from the Centre for Quality Improvement and Patient Safety (CQuIPS). He currently has interests in developing innovative tools for home dialysis training and improving patient selection pathways for all forms of independent dialysis.

Dr. Amanda Mayo is a full-time Clinician in Quality Improvement Physiatrist at Sunnybrook Health Sciences Centre, and Assistant Professor in the Department of Medicine at the University of Toronto. She subspecializes in Amputee Rehabilitation. Amanda has a MHSc in Clinical Engineering with a focus on Human Factors Engineering and Usability of Health Technology. Her current QI focus is on improving the continuum of care for individuals with limb loss and preventing dysvascular amputations. Recent projects include reducing wait-times for outpatient rehabilitation, Implementing Prehab for vascular patients, 3D printing of prosthetics, and innovating care pathways for amputees.

Marie Pinard is the Director of Quality, Safety and Patient Experience at Women’s College Hospital. Previously she was the manager of the Quality Management Department at The Hospital for Sick Children, where she had also worked for over 25 years in a variety of clinical roles including as a front-line nurse in Haematology/Oncology, a specialist in Infection Prevention & Control and Manager of Emergency Preparedness. She received her BScN at the University of Toronto and completed a MSc in Quality Improvement and Patient Safety at the Institute of Health Policy, Management and Evaluation at the University of Toronto. She is passionate about quality improvement, QI methodology and QI ethics – she spearheaded the development of a robust process for ethical oversight of QI projects at SickKids and has reviewed over 1000 proposals. Her other professional interests include quality monitoring processes, indicator development, patient safety and the science of improvement. She has experience leading hospital accreditation processes through Accreditation Canada, leading strategic projects, investigating adverse events and steering the development of the hospital’s annual Quality Improvement Plan (QIP). Marie also holds an appointment at the Institute for Health Policy, Management and Evaluation at the University of Toronto where she is a course instructor in their Masters in Health Administration program.

Dr. Tania Principi is the Director of Quality Improvement for the Pediatric Emergency Department at SickKids Hospital. She is a pediatric emergency physician with more than ten years of clinical experience. Her current area of focus is improving operations to enhance the patient experience. Tania received her MD and pediatrics training at the University of Western Ontario and pursued her subspecialty training in pediatric emergency medicine at SickKids Hospital. She has received additional training through a masters in health research methodology at McMaster University, a quality scholars fellowship through the Veterans Association and her MBA at Rotman.

September 12
1:00 pm - 5:00 pm

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