What\'s the Hold Up: Using Quality Improvement Processes to Decrease Appointment Wait Times for New Radiation Therapy Patients in a Large Academic Cancer Centre

What's the Hold Up: Using Quality Improvement Processes to Decrease Appointment Wait Times for New Radiation Therapy Patients in a Large Academic Cancer Centre

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    Marie Pinard 22 June 2021

    Great SPC chart! A definite improvement is clearly illustrated. I was also impressed by the use of the swim lane process map to illustrate key steps and associated time. This work undoubtedly positively impacts the patient experience. I would be interested in learning more about the specific changes implemented (apart from the pandemic) and whether there has been any impact on providers. Good work!

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