Improving Personal Protective Equipment Training Through Real-Time Coaching

Improving Personal Protective Equipment Training Through Real-Time Coaching

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    Marie Pinard 22 June 2021

    This project embodies several key QI principles including "in the field" iterative learning. The correct use of PPE is such a timely and relevant topic. The understanding that some tasks will never be perfect despite training is important and it's nice to see that emerging as a key learning. The criticality of this task requires designing a system, in this case spotters, to ensure high reliability. This project also illustrates the usefulness of process data. Nice work.

  • Beth Gamulka 23 June 2021

    This is a great use of the expert coach to improve PPE training. I am curious as to why there was an increase in errors on the second observation. I also wonder if a good PDSA would be a survey of trainees to identify barriers to 0-error donning and doffing. Is it the need to rush? The lack of visual cues as reminders? If coaching is not enough, then what about buddying? It is always easier to see someone else's errors and to reduce one's own when you know you are being observed.

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