The QI Foundations Course provides a general overview of key QI concepts and tools that prepare participants to contribute effectively to local improvement initiatives. The introductory course combines short theory bursts with interactive exercises and small group discussions to make for an engaging and effective learning experience.
- Choosing a QI project
- QI measures
- QI diagnostics (e.g., Fishbone diagram, process mapping, Pareto charts);
- Mapping interventions to root causes
- Plan-Do-Study-Act cycles
- Engagement strategy
Objectives:
- Identify common quality problems that are suitable for improvement efforts within a local context
- Describe the key elements of the Model for Improvement QI framework
- Apply common QI tools (e.g., Fishbone diagram, process mapping, PDSA, run charts) to address quality problems
- Contribute to organizational QI initiatives as members of an interprofessional team
Dates and times:
- Sept. 15, 2025, 12-3:30 p.m. ET
- Oct. 15, 2025, 12- 3:30p.m. ET
Location:
- Virtual (Zoom link to be provided upon registration)
Cost:
- $600 – non-members
- $500 – CQUIPS+ members
Speakers:
Bourne Auguste MD, MSc, FRCPC is the Program Co-Director for the CQuIPS Certificate Course. He is an Assistant Professor in the Department of Medicine at the University of Toronto and a Staff Nephrologist at Sunnybrook Health Sciences Centre. Dr. Auguste has a Masters of Science in Health System Leadership and Innovation. His QI focus is primarily on addressing equity gaps in care within historically marginalized segments of the population. He currently serves as the co-chair for the Black Health Chronic Kidney Disease working group as part of the upcoming Ontario Renal Network renal plan to better address disparities in CKD care in the Black population within Ontario.
Amanda Mayo MD, MHSc, FRCPC, is a full-time Clinician in Quality Improvement Physiatrist at Sunnybrook Health Sciences Centre and Assistant Professor in the Department of Medicine at the University of Toronto. She subspecializes in Amputee Rehabilitation. Dr. Mayo has a MHSc in Clinical Engineering with a focus on Human Factors Engineering and Usability of Health Technology. Her current QI focus is on improving the continuum of care for individuals with limb loss and preventing dysvascular amputations. Recent projects include reducing wait-times for outpatient rehabilitation, Implementing Prehab for vascular patients, 3D printing of prosthetics, and innovating care pathways for amputees.
Chandra Farrer is the Quality Manager at Women’s College Hospital (WCH) and is the Associate Director and WCH Site Lead for the Centre for Quality Improvement and Patient Safety (CQuIPS). She completed a Masters in Quality Improvement and Patient Safety and holds a clinical lecturer status in the Department of Physical Therapy at the University of Toronto. Her quality improvement projects include: evaluation of rheumatology models of care, referral management, electronic patient record utilization and optimization, and improving communication for patient safety. Chandra has worked with the Ontario Rheumatology Association, advocating for models of care to leverage health human resources to provide equitable access to care in Northern Ontario. Chandra has worked clinically as a physiotherapist and completed her Advanced Clinician Practitioner in Arthritis Care certification to work in the capacity of an Advanced Practice Physiotherapist in rheumatology.
